Shipping policy

At Gajmoti, we are committed to delivering your jewelry with the utmost care and efficiency, ensuring a seamless shopping experience. Please review our shipping and delivery policy below for complete details:

Shipping Timelines

• In-Stock Items: Orders are processed and dispatched within 1-3 business days from the date of purchase.

• Custom or Made-to-Order Items: These pieces are handcrafted to perfection and may require 7-10 business days for production before dispatch.

• Bulk or Multiple Item Orders: If in-stock availability of a product is there, then you will be able to order it directly. If it is not, please contact us via WhatsApp or email.

Delivery Timelines:

Domestic Deliveries (Within India):

• Metropolitan cities: Delivery within 3-5 business days after dispatch.

• Non-metropolitan areas: Delivery within 5-7 business days after dispatch.

Shipping Charges:

Domestic Orders:

• Enjoy free shipping on orders above ₹1999.

• For orders below this threshold, shipping will be calculated at the time of checkout.

• Additional fees for remote areas may apply and will be calculated during checkout.

For any inquiries or assistance regarding your shipment, please contact us:

• Email: orders@gajmoti.in

• Phone: +91-8949280849

We are here to assist you and ensure your Gajmoti experience is nothing short of exceptional.

Order Tracking:

Once your order is dispatched, you will receive a confirmation email or SMS containing a tracking number and a link to follow your shipment in real-time. This ensures you are always informed of your order’s status until it reaches your doorstep.

Packaging:

At Gajmoti, we prioritize the safety and presentation of our products. Each item is securely packaged to ensure it arrives in pristine condition. Our eco-friendly packaging, complemented by signature Gajmoti-branded boxes, adds a touch of elegance to your unboxing experience.

Delays and Exceptions:

While we aim to meet delivery timelines, certain unforeseen factors—such as adverse weather, public holidays, or customs delays for international shipments—may lead to slight delays. Rest assured, we will keep you informed in such cases and work diligently to minimize disruptions. Thank you for choosing Gajmoti. Your trust and satisfaction are our highest priorities.